Customers on life support systems such as oxygen and ventilators are eligible to receive notification when power outages are expected to exceed 8 hours.

If you or someone you know would like to be added to the critical care customer list, please call 425-1803 and ask for Kenric McCay. Please be prepared to share: your name, address, the type of life support equipment involved, a phone number, and the name and phone number of an emergency contact (other than yourself).

A letter from your doctor verifying life support requirements is required.

In the event of a prolonged outage, we will make every attempt to contact you so that arrangements can be made for your medical needs. If we are unable to contact you, the fire department or police department may be dispatched to perform a welfare check.