Something larger than a bird
on your line?

Find out more about CORED's
Tree Trimming Program.

Learn More

Protect yourself. See
what others cannot.

The City of Oak Ridge offers security lighting
to its customers.

Learn More

Be rewarded for going green.

GPS Generation Partners support the environment by using
renewable energy sources, and they reduce their monthly
energy bills through the revenue they receive from the sale
of the green power.

Learn More

Saving energy means
more money in the bank.

Complete our home e-Valuation and
receive a free kit filled with items
to help you reduce your electric bill.

Start your e-Valuation

In case of a power outage.


Call 865-425-1803 to report a power outage or if you have an urgent request!

Please DO NOT send an email to report your power is out. Our outage response system is triggered via telephone communication.

The city’s emergency dispatch center will answer the phone after business hours and on the weekends. Please be prepared to give the address of the outage and a phone number where you can be contacted. Because the dispatcher is also taking police and fire emergencies, they normally have limited time to discuss the outage.



SCAM Warning!!

The City of Oak Ridge is once again receiving calls from customers who have been targeted by scammers posing as City employees.  The scams are currently being directed at commercial customers, but have been aimed at residential customers in the past.

The scam begins when a caller advises the customer that their utility bill is past due and that a “technician” is on the way to disconnect their utilities.  The customer is advised to pay the bill immediately with either cash or a pre-pay credit card to avoid disconnection.  The caller can be very convincing and they have garnered a long list of victims across the United States.

“It’s heartbreaking to think that there are predators out there taking advantage of the rush and confusion of the holiday season to defraud people of their hard earned money,” said Marlene Bannon, Manager of the Oak Ridge Utility Business Office.  “We hope that everyone will help us spread the word and that we can help our customers from becoming victims.”

Please be aware that the City does not contact its customers and request payment over the phone.  Our notices are sent in writing through the mail.

Should someone contact you or someone you know claiming that a utility bill is unpaid, hang up immediately and contact your utility provider directly- not with any phone number supplied by the caller.  In Oak Ridge, call 865-425-3400.  Please be aware that we will not disconnect power on Fridays or any day that immediately precedes a holiday (such as Christmas Eve).


Make Oak Ridge Energy Efficient (MORE2)

Oak Ridge is kicking off the Make Oak Ridge Energy Efficient (MORE2) project to perform whole-home, deep energy retrofits for 229 qualified residents in homes that are at least 20 years old. The project goal is to reduce electrical energy usage in homes to improve the quality of life for qualified residents and homeowners by significantly increasing the efficiency and comfort of their homes.

Energy audits will be performed to determine which energy-saving measures can be utilized to achieve the reduction in electrical energy consumption. The City of Oak Ridge Electric Department will also educate its residents about ways to control their consumption through the practice of energy efficient habits.

Please visit for more information to see if you qualify and how to apply for the program.

Department Information

City of Oak Ridge Electric Department

Physical address: 100 Woodbury Lane, Oak Ridge, TN 37830

Mailing address: PO Box 1, Oak Ridge, TN 37831

Phone: 865-425-1803

Fax: 865-482-8313

Send us an email.